Privacy Policy

At KidzByte Mediatech Private Limited, We care about Your Personal Data, so We have prepared this Privacy Policy to explain how We collect, use and share it.

This Privacy Policy (“Privacy Policy”) details the Personal Data KidzByte Mediatech Private Limited (“KidzByte”, the “Company”, “We”, “Us” or “Our”) receives about You, how We collect, use and process it and Your rights and obligations in relation to Your Personal Data. The Company having its registered office at A-2, DSK Madhuban, Andheri, Mumbai-400072, India, is the data controller for the purposes of the General Data Protection Regulation (“GDPR”) and any relevant local legislation (“Data Protection Laws”).

This Privacy Policy is designed to comply with GDPR and is also designed to comply with the Children's Online Privacy Protection Act, 1998 ("COPPA") and applies to all products and services offered by Kidzbyte. For the purposes of this Privacy Policy, "child" or "children" means a child or children under 13 years old.

This Privacy Policy contains information about the website www.kidzbyte.com (“Website”), web application and corresponding mobile application called KidzByte (“App”) (hereinafter collectively referred to as the “App”). This Privacy Policy applies whether You use KidzByte through Our Website, Our web application or Our App, or any of Our other products or services that link to this Privacy Policy (collectively, the “Service”). By using the Service, You acknowledge that You accept and agree to this Privacy Policy.

Access to the contents available through the App is conditional upon Your approval of this Privacy Policy which should be read together with the terms and conditions of use (“Terms”). You acknowledge that this Privacy Policy, together with our Terms, forms Our agreement with You in relation to Your use of the App (this “Agreement”). The use of Our Apps, or Services, and any dispute over privacy, is subject to the Agreement, including its applicable limitations on damages and the resolution of disputes.

A. DEFINITIONS:

1. Capitalized terms, not defined in the Terms and Conditions located at www.kidzbyte.com or elsewhere in this Agreement shall mean as follows :
(a) “You”, “Your”, “Yourself” and “User” shall mean and refer to natural and legal individuals who use the App.
(b) “Personal Information/ Personal Data” shall mean and refer to any personally identifiable information that We may collect from You. For removal of any doubts, please refer to Clause 3.
(c) “Third Parties” refer to any website, company or individual apart from the User and the creator of this Website.

2. Any reference to singular includes a reference to the plural and vice versa, and any reference to one gender includes a reference to other gender(s), unless explicitly provided for.

3. Headings and captions are used for convenience only and not for interpretation of the Agreement.

4. Any reference to a natural person shall, include his/her heirs, executors and permitted assignees and any reference to a juristic person shall, include its affiliates, successors and permitted assignees, unless repugnant to the context.

B. INFORMATION WE COLLECT

1. In order to provide the App, We may require You to provide the following information :
(a) Whether You are an educator/ parent/ learner, (b) Your name, (c) Your phone number, (d) Your e-mail address, (e) Your gender, (f) Your date of birth, (g) Your school name, (h) Your school grade. Since We give Our Users an option to sign in to the App through third party sign-in services, such as their Facebook or Google account, the aforesaid information may be entered by the User from the User’s account with such third party sign-in services.

2. In addition to the information listed above, We automatically collect some information from any use of Our Service as set forth in the "Information collected automatically" section.

3. You will also provide Us with Your payment transaction information if You choose to pay for the services available on Our App. The Company will not use Your financial information for any purpose other than to complete a payment transaction with You. To the extent possible, We provide You the option of not divulging any specific information that You wish for Us not to collect, store or use. You may also choose not to use a particular service or feature on the App, and opt out of any non-essential communications from the App.

4. If You communicate with Us by, for example, e-mail or letter, any information provided in such communication may be collected by KidzByte. When Users use Our Service, We automatically collect and store certain personal information provided by You from time to time in Our server logs. We collect and store Your search details on the App, including Your search history, the usage of the website and the features and time You have used the website for.

5. We are committed to keeping all such sensitive data/information safe at all times and ensure that such data/information is only transacted over secure site of approved payment gateways which are digitally encrypted, and provide the highest possible degree of care available under the technology presently in us. Further, transacting over the internet has inherent risks which can only be avoided by You following security practices Yourself, such as not revealing account/login related information to any other person and informing Our customer care team about any suspicious activity or where Your account has/may have been compromised.

6. At every stage prior to, during or after information collection, You have the right to access all personally identifiable information provided, rectify or alter all personally identifiable information provided, restrict the level of information to be retained as per Your sole discretion and object to the retention, use and potential disclosure of the personally identifiable information.

7. This Privacy Policy also applies to data We collect from users who are not registered as members of this App, including, but not limited to, browsing behaviour, pages viewed etc.

8. Third Party Data
We also collect information about You from third parties. For more information, see Information obtained by Third Parties.

9. Product Research and Development
We may contact You to participate in product research activities. These may include surveys, interviews, and other types of feedback sessions. When You participate in these research activities, the information You provide will be used to test, improve, and develop Our products. We will record the video, audio and text transcriptions of this feedback together with any additional contact information You provide and will retain this data for two years.
Please contact Us at admin@kidzbyte.com to:
- Request more information about the research activities You have volunteered for.
- Opt out of being contacted for research activities.
- Request a copy of any research related data You have provided to Us.

C. PUSH NOTIFICATIONS

KidzByte may send push notification to Users - for example, letting them know when they have received new news updates. If You are a User or a parent of a User who is a child and no longer want these communications to be sent, please either turn off the push notifications on Your device, or contact Us at admin@kidzbyte.com

D. PARENTAL CHOICES

If You are the parent or legal guardian of a child who has created a KidzByte account and You were not informed that Your child has created the said account, You can email Us at admin@kidzbyte.com to have that child’s account deleted.

Any parent that want copies of their children’s personal information that We may have stored can contact Us by sending an email to admin@kidzbyte.com. At any time, parents can refuse to permit Us to collect further personal information from their children, and can request that We delete the personal information We have collected from their child by contacting Us at admin@kidzbyte.com. Please keep in mind that deleting records may require Us to terminate the account in question. Also remember that before We can share the information with You, or delete it per Your request, We will need to verify Your identity, for example by requiring that You provide acceptable forms of personal identification.

E. INFORMATION COLLECTED AUTOMATICALLY

We (or Our service providers) may automatically receive and log information on Our server from Users’ browsers or devices when they use the Service. If Users’ use KidzByte on different devices, We may link the information We collect from those different devices to help Us provide a consistent Service across their different devices. If We do combine any automatically-collected information with Personal Information, We will treat the combined information as Personal Information, and it will be protected as per this Privacy Policy.

The technologies and information We automatically collect include:

(I) COOKIES
When You enter the Website, We collect Your browser type and Your IP address (a unique address that identifies Your computer on the Internet). When You use Our App, We collect Your device type, Your device ID, and Your IP address.
In addition, We store certain information from Your browser using "cookies." A cookie is a piece of data stored on the user's computer tied to information about the user. We use session ID cookies to confirm that users are logged in. If You do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows You to deny or accept the cookie feature; however, You should note that cookies may be necessary to provide You certain features available on the Website (e.g., customized delivery of information). You can find more information about cookies and how to manage them at http://www.allaboutcookies.org
(II) INFORMATION OBTAINED BY THIRD PARTIES
To support and enhance the Service, We work with a variety of third party advertising networks, marketing analytics service providers and website analysis firms, such as Facebook and Google, (collectively, “Third Party Service Providers”). Google may collect and use the information related to the address of Your school in order to serve You with maps and content tailored to meet Your preferences and likely interests or better understand ad effectiveness. Aggregate demographic and interest data will also be used for market research purposes.
We use Google Analytics which is a web analytics tool that helps us understand how Users engage with the Website and App. Like many services, Google Analytics uses first-party cookies to track user interactions as in Our case, where they are used to collect information about how users use Our site. This information is used to compile reports and to help Us improve Our Website and App. The reports disclose website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how You visit Our site – for more information on opting out of being tracked by Google Analytics across all websites You use, visit this Google page: https://tools.google.com/dlpage/gaoptout
We also collect device-specific information such as User’s operating system, hardware version, device settings, file and software names and types, battery and signal strength, and device identifiers. This helps Us measure how the Service is performing, improve KidzByte for Users on their particular device, and send User’s push notifications if they’ve opted in to receive them.
You can opt-out of receiving personalized ads from advertisers and ad networks that are members of the Network Advertising Initiative (“NAI”) or who follow the DAA Self-Regulatory Principles for Online Behavioral Advertising using their respective opt-out tools. The NAI's opt-out tool can be found here http://www.networkadvertising.org/choices/ and the DAA's opt out tool can be found here http://www.aboutads.info/choices/.
In addition, Your mobile devices may offer settings that enable You to make choices about the collection, use, or transfer of mobile app information for online behavioral advertising (for example, Apple iOS’ Advertising ID and Google Android’s Advertising ID). Please note that opting out does not prevent the display of all advertisements to You.

F. USE OF INFORMATION OBTAINED BY kIDZBYTE

1. Kidzbyte does not sell or rent Your Personal Information to any third party for any purpose - including for advertising or marketing purposes. Targeted advertising is not permitted on Kidzbyte. We use the information We collect from Users to provide them with the best KidzByte experience.

2. More specifically, this information is used:
i. To help Us make decisions on what We should work on next. For example (i) Details of how the User has used Our service, such as their activity on the Service, and the frequency and duration of their visits to the App (ii) IP address, (iii) Device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of their request and referral URL;
ii. To enable the provision of Services opted for by You;
iii. To communicate necessary account and service related information from time to time;
iv. To allow You to receive quality customer care services;
v. To comply with applicable laws, rules and regulations;
vi. To tailor the content and information that We may send or display to Users, to offer personalized help and instructions, and to otherwise personalize student experiences while using the Site, App, or Services;
vii. To better understand how Users access and use Our Site, App, and Services, on an aggregated or de-identified basis, in order to improve Our Site, App, and Services and respond to user desires and preferences, and for other research and analytical purposes.
viii. To provide You with advertising that better suits Your interests and profile and is age-/gender-appropriate and targeted to Your general location;
ix. To serve and measure the effectiveness of advertising.

3. We use automatically collected information (described in the "Information collected automatically" section above) to provide and support Our Service, and for the additional uses described in this section of Our Privacy Policy.

4. We may occasionally send You service related and product change announcements through the general operation of the Service. We may also use Your contact information to send You notifications regarding new services, offers and promotions offered by KidzByte if You affirmatively consent to receive such communications.

5. We shall immediately delete all such information upon withdrawal of Your consent for the same through Our ‘unsubscribe’ through an email to be sent to admin@kidzbyte.com

G. SHARING YOUR PERSONAL DATA WITH THIRD PARTIES

1. As a matter of policy, We do not sell or rent any personally identifiable information about You to any third party. Furthermore, we do not share personal information with any third parties except in the limited circumstances described in this Privacy Policy:
a. Service Providers: Targeted advertising is not permitted on KidzByte. We do work with vendors, service providers, and other partners to help us provide the Service by performing tasks on Our behalf. We may need to share or provide information (including personal information) to them to help them perform these business functions, for example sending emails on our behalf, database management services, database hosting, providing customer support software, and security. Generally, these service providers do not have the right to use students’ personal information we share with them beyond what is necessary to assist Us. Additionally, these service providers must adhere to confidentiality and security obligations in a way that is consistent with this Privacy Policy.
b. External Service Providers: There may be a number of services offered by external service providers that help You use Our Websites. If You choose to use these optional services, and in the course of doing so, disclose information to the external service providers, and/or grant them permission to collect information about You, then their use of Your information is governed by their privacy policy.

2. Law and Order: We cooperate with law enforcement inquiries, as well as other third parties to enforce laws, such as: intellectual property rights, fraud and other rights. We can (and You authorize us to) disclose any information about You to law enforcement and other government officials as We, in Our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us or You to legal liability.

3. Analytics: We use analytics services, including mobile analytics software, to help Us understand and improve how the Service is being used. These services may collect, store and use Personal Information in order to help us understand things like how often students use the Service, the events that occur within the application, usage, performance data, and from where the application was downloaded.

4. Public: We may share aggregated, non-personally identifiable information publicly, including with users, partners or the press in order to, for example, demonstrate how KidzByte is used, spot industry trends, or to provide marketing materials for KidzByte. Any aggregated information shared this way will not contain any personal information.

5. Affiliates: Over time, KidzByte. may grow and reorganize. We may share User’s personal information with affiliates such as a parent company, subsidiaries, joint venture partners or other companies that we control or that are under common control with us, in which case we will require those companies to agree to use User’s personal information in a way that is consistent with this Privacy Policy.

6. Reorganisation: In the event that all or a portion of KidzByte or its assets are acquired by or merged with a third party, Personal Information that we have collected from Users would be one of the assets transferred to or acquired by that third party. This Privacy Policy will continue to apply to students’ information, and any acquirer would only be able to handle students’ personal information as per this policy (unless teachers give consent to a new policy). We will provide Users with notice of an acquisition within thirty (30) days following the completion of such a transaction, by posting on our homepage, or by email to teachers’ email addresses that they provided to Us. If you do not consent to the use of User’s personal information by such a successor company, you may request its deletion from the Company.

7. In the unlikely event that KidzByte goes out of business, or files for bankruptcy, we will protect User’s personal information, and will not sell it to any third party

8. Due to the existing regulatory environment, We cannot ensure that all of Your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting and foregoing), We may be forced to disclose information to the government, law enforcement agencies or third parties. Therefore, although We use industry standard practices to protect Your privacy, We do not promise, and You should not expect, that Your personally identifiable information or private communications would always remain private. We do, however assure You that any and all disclosure of Your personally identifiable information shall be personally intimated to You through an email sent to Your provided email address.

H. DATA SUBJECT RIGHTS AND DATA RETENTION

You can manage Your account settings on the App to update, amend, and correct Your information.
Unless subject to an exemption, You also have the following rights in relation to the Personal Data We hold about You, unless provided otherwise by local law:
- To request access to, or erasure of, the Personal Data We hold about You.
- To request us to restrict the processing of the Personal Data We hold about You.
- To object to us processing Personal Data relating to You.
- Where You have given us consent to process Your Personal Data, You have the right to withdraw that consent at any time.
- To export the Personal Data You have provided to KidzByte in a format that can be transferred electronically to a third party.
- To delete Your account with KidzByte by following the instructions available through the Service.
- To request a copy of Your Personal Data which We hold about You;
- To request for any correction to any Personal Data if it is found to be inaccurate or out of date;
- To lodge a complaint with a supervisory authority
- To obtain information as to whether Personal Data are transferred to a third country or to an international organization.

Please note that some of these rights are not absolute. In some cases, We may refuse a request to exercise particular rights if complying with it meant that We are no longer able to meet Our contractual obligation to provide You with particular services. We will keep You informed as to the actions that We can take when You make Your request.
You may also have the right to make a GDPR complaint to the relevant Supervisory Authority. If You need further assistance regarding Your rights, please contact Us using the contact information provided below and We will consider Your request in accordance with applicable law. In some cases Our ability to uphold these rights for You may depend upon Our obligations to process personal information for security, safety, fraud prevention reasons, compliance with regulatory or legal requirements, or because processing is necessary to deliver the services You have requested. Where this is the case, We will inform You of specific details in response to Your request.

I. THIRD PARTY WEBSITES AND LINKS

Please note that You may have cookies placed on Your computer by third party websites that refer You to Our Service. Although We do not share Your Personal Data with these third party websites unless it is reasonably necessary to offer the Service, they may be able to link certain non-personally identifiable information We transfer to them with Personal Data they previously collected from You. Please review the privacy policies of each website You visit to better understand their privacy practices. In addition, KidzByte would like to inform You that anytime You click on links (including advertising banners), which take You to third party websites, You will be subject to the third parties’ privacy policies.
Our Services contain links to other sites operated by third parties. The App may include advertisements, hyperlinks to other websites, applications, content or resources. KidzByte does not control such other sites and is not responsible for their content, their privacy policies, or their use of Personal Data, including any personal or financial information collected by Our third party payment processor to process payments for in-app purchases. KidzByte’s inclusion of such links does not imply any endorsement of the content on such sites or of their owners or operators except as disclosed on the Services. Any information submitted by You directly to these third parties is subject to that third party’s privacy policy.

J. OTHER INFORMATION COLLECTORS

Except as otherwise expressly included in this Privacy Policy, this document only addresses the use and disclosure of information We collect from You. To the extent that You disclose Your information to other parties, whether they are on Our Websites or on other sites throughout the Internet, different rules may apply to their use or disclosure of the information You disclose to them. To the extent that We use third party advertisers, they adhere to their own privacy policies. Since We do not control the privacy policies of the third parties, You are subject to ask questions before You disclose Your personal information to others.

K. CHILDREN UNDER AGE OF DIGITAL CONSENT

KidzByte provides some features and services intended for use by children. KidzByte uses age-gating to restrict what services are available to children depending on the age of the User and the applicable laws of their country. For example, a 15 year old child in Germany will require parental consent to use the Service, whereas a 12 year old child in the United States of America would receive a restricted service but not require parental consent.

1. Advertisements
KidzByte complies with applicable legal obligations relating to advertising to children. Advertisements displayed to children do not involve interest-based advertising or remarketing. Advertisements displayed to child audiences present content that is appropriate for children. Advertisements displayed to children follow the Designed for Families ad format requirements and are not deceptive or disruptive in any manner.
As mentioned above, however, to the extent that We use third party advertisers, they adhere to their own privacy policies.
(i) Children within the European Union
Each European Union (EU) member state is permitted to legally define its own digital age of consent between 13 and 16. KidzByte checks the age and country of the user to determine if the user is able to consent to the Service. If consent of a parent/guardian is required, the user will input the e-mail address of an adult who will receive a request to approve the child’s account registration. In the absence of a country specific Act of Law, the age of consent will be set at 16.
These EU child users will receive the following service restrictions: they will not be able to use the service until their parent/educator has provided consent for the child to do so. After the parent/educator has given consent, their child will be allowed to access the full KidzByte service.
With respect to such a User, We will prevent the collection and use of his/her precise geolocation data and display to him/her contextual advertising only (excluding any behavioral advertising).
Where KidzByte does make features and services available to children, We recognize that collecting Personal Data from children requires further privacy protections. Accordingly, KidzByte will: (1) if requested by parents or guardians, notify parents or educators about KidzByte’s privacy and information practices regarding children, including what Personal Data We collect and how We use, share, and protect that Personal Data; (2) limit Our collection of Personal Data to ensure that We collect no more than is necessary to provide KidzByte’s services; and (3) allow parents to request that KidzByte change or delete Personal Data about their children.
(ii) Children outside of the European Union
If a child of under 13 years from outside the EU registers for the KidzByte service, upon registration the child will provide an adult’s e-mail address, to whom KidzByte sends a notification.
With respect to such a User, We will prevent the collection and use of his/her precise geolocation data and display to him/her contextual advertising only (excluding any behavioral advertising).
- Instead of any Personally Identifiable Information about the child, We will only store the e-mail address of their parent/guardian.
- Only family friendly advertisements are shown and these ads do not do behavioral tracking.
These child Users will receive the following service restrictions:
- Mature words such as "beer" and "wine" are disabled.
- Social features are disabled, e.g. profiles, forums, clubs, etc.
- They cannot enter profile information such as a profile picture or a bio.
At the point when the user is known to have reached the age of 13, the account will automatically be transitioned to be a normal non-restricted account.
At all times KidzByte does not knowingly collect personal information from children in connection with the Service. If We discover that We have unknowingly collected personal information from these children, We will delete it. If You believe We have collected personal information from a child, please contact Us at admin@kidzbyte.com

2. INFORMATION SECURITY
We treat data as an asset that must be protected against loss and unauthorized access. The security of Users’ personal information is important to Us.
User’s accounts are protected by a password. Users can help Us protect against unauthorized access to their account by keeping their password secret at all times. We employ many different security techniques to protect such data from unauthorized access by members inside and outside the Company. We follow generally accepted industry standards to protect the Personal Information submitted to Us and information that We have accessed.
In particular:
- Our engineering team is dedicated to keeping Users’ Personal Information secure
- We continually develop and implement features to keep Users’ Personal Information safe - for example, when Users enter any information anywhere on the Service, We encrypt the transmission of that information using secure socket layer technology (SSL/TLS) by default.
- We ensure passwords are stored and transferred securely using encryption and salted hashing.
KidzByte has implemented administrative and technical safeguards it believes are appropriate to protect the confidentiality, integrity and availability of Your Personal Data, Testing ID, User Photo and access credentials. No practices however are 100% immune, and We can’t guarantee the security of information. Given sufficient resources, a determined attacker could defeat the aforesaid safeguards and may, as a result, gain access to the data We seek to protect. Outages, attacks, human error, system failure, unauthorized use or other factors may also compromise the security of User information at any time. If We learn of a security breach, We will attempt to notify Users electronically (subject to any applicable laws) so that they can take appropriate protective steps; for example, We may post a notice on Our homepage (www.kidzbyte.com) or elsewhere on the Service, and may send emails to the Users at the email address they have provided to Us.

L. ACCESSING, REVIEWING AND CHANGING YOUR PROFILE

Following registration, You can review and change the information You submitted at the stage of registration, except Email ID. An option for facilitating such change shall be present on the Website and such change shall be facilitated by the User. If You change any information, We may or may not keep track of Your old information. We will not retain in Our files information You have requested to remove for certain circumstances, such as to resolve disputes, troubleshoot problems and enforce Our terms and conditions. Such prior information shall be completely removed from Our databases, including stored ‘back up’ systems. If You believe that any information We are holding on You is incorrect or incomplete, or to remove Your profile so that others cannot view it, the User needs to remediate, and promptly correct any such incorrect information.
How can I delete my child’s account?
If You ever want to delete Your child’s account, You can do that at any time by contacting Us at admin@kidzbyte.com When You delete Your child’s account, We delete their profile information, feedback, and information collected through the mobile permissions they’ve granted. Information that they have shared with others, others have shared about them, or content other Users may have copied and stored, is not part of a Users account and may not be deleted when We delete a Users’ account.
How long does KidzByte keep information about students?

We shall collect and store all such information in Our internal Company servers for a finite period time, as long as You are a User of the App, and shall immediately delete all such information upon expiry of Your Usership. We shall also delete all aforementioned communication upon withdrawal of Usership of any single Party to the communication. We also reserve the right to terminate User accounts that have not been accessed for a period of more than one year, unless We are required by law to retain it, need it to ensure the security of Our community or Our Service, or to enforce Our Terms. 

M. SEVERABILITY

Each paragraph of this Privacy Policy shall be and remain separate from and independent of and severable from all and any other paragraphs herein except where otherwise expressly indicated or indicated by the context of the agreement. The decision or declaration that one or more of the paragraphs are null and void shall have no effect on the remaining paragraphs of this Privacy Policy.

N. AMENDMENT

Our Privacy Policy may change from time to time. The most current version of the policy will govern Our use of Your information and will always be at the App.

O. AUTOMATED DECISION MAKING

As a responsible company, We do not use automatic decision-making or profiling.

P. DO NOT TRACK

The Service is not designed to respond to “do not track” signals sent by some browsers.

Q. CONTACT US

For all data privacy inquiries and any questions or concerns You have about this Privacy Policy, please contact Our Data Protection Officer at admin@kidzbyte.com
For all support inquiries, please email admin@kidzbyte.com
To withdraw Your consent, or to request the download or delete Your data with Us, please email to admin@kidzbyte.com from Your registered email address. The Company shall take thirty (30) calendar days from the date of receiving the request to comply with the same.

R. HOW WILL KIDZBYTE NOTIFY USERS OF CHANGES TO THIS POLICY?

We may occasionally update this Privacy Policy - You can see when the last update was by looking at the “Last Updated” date at the bottom of this page. If We make any significant changes, We’ll provide a notice of those changes so Users can review and make sure You know about them. We may post a notice on the KidzByte Website, notify Users by email (using the email address they provided), and/or alert them upon logging into the App.
In addition, if We ever make significant changes to the types of Personal Information We collect from children, or how We use it, We will notify parents in order to obtain parental consent or notice for those new practices.
We encourage You to review this Privacy Policy from time to time, to stay informed about Our collection, use, and disclosure of personal information through the Service. If You don’t agree with any changes to the Privacy Policy, You may ask Us to terminate Your child’s account. By continuing to use the Service after the revised Privacy Policy has become effective, Users and/or parents acknowledge that they accept and agree to the current version of the Privacy Policy.

Last updated on: 10 February, 2019